Innovation for Banking, Financial Services & Insurance
The business challenges we solve
Managing security, privacy, risk and compliance
The safety of data and applications are key to both protecting and preserving your business - from Basel III to cyber-security, the risks and complexity of solutions are increasing all the time.
Achieving modern, connected and unified digital models
Consumer requirements are evolving rapidly. It’s harder than ever to stand out from the crowd. Delivering seamless, unified and optimised digital applications is no longer a nice to have, it’s a hygiene factor.
Increasing return on investment (ROI) globally
Driving ROI has been a challenge in the current economic climate. Bolstering your business with new ways of working and engaging closely with your customers helps to deliver additional value, internally and externally.
Realising opportunities to enhance CX, post-pandemic
As businesses recalibrate from a difficult period with Covid-19, there are significant opportunities for growth if the key lessons learned can be acted upon. Reimagining product and service offerings (or exploration of entirely new value propositions) can unlock enormous potential for your business and enhance customer experience.
We combine deep sector experience with market-leading technology & engineering to create scalable custom platforms tailored to your requirements.
Digital Experiences
How we help
Consumers demand modern, highly personalised, frictionless digital experiences - always on, always connected, always operational. Businesses need competitive differentiation to survive and thrive. We specialise in working with large, global organisations to meet the changing needs of their customers, and to transform their operations.
Solutions at a glance
- Digital transformation: redefining customer experiences through scalable, best-in-class solutions across all customer touchpoints.
- Seamless consumer experience: data-driven analysis enables highly personalised customer journeys.
- Transformation enablement: utilising robotics in finance with conversational AI to create intuitive mobile & web experiences.
Product Engineering
How we help
Whether an ambitious start-up or an established mulitnational, every financial organisation needs the ability to experiment with new propositions. We have a range of capabilities designed to help you rapidly ideate, experiment in the market, refine and scale.
Solutions at a glance
- Direct-to-consumer commerce: reach new segments with new propositions through scalable, user-focused technologies.
- Secure online employee platforms: enable hybrid working through user-friendly solutions, with security at their core.
- The latest in RPA, AI, ML and IoT: save time and resources with advanced financial processes, and simplify the value chain.
Master Data Management
How we help
It’s imperative that every piece of data within your organisation is accurate, secure and consistent, irrespective of how much data you have or how complex it is. With our expert team of data engineers, data consultants, data scientists and BI engineers, we can help you maintain control of key business data and manage it better than ever before.
Solutions at a glance
- Data management governance: helping you master data across your organisation - collect, buy, store & organise data effectively.
- Data analytics: developing digital analytics expertise to make informed decisions to reduce risk and drive growth.
- Continuous improvement: with a sustainable feedback loop, you can constantly evolve and build upon your data-driven experiences.
Payments-as-a-Service
How we help
In a climate where agility and innovation is everything, being able to spin up new technology faster than competitors is essential. Partnering with us gives you access to a range of outsourced Payments-as-a-Service functions, where you can easily bring in all the integrated financial tools with the technology you need to deal with more transactions at a lower cost.
Solutions at a glance
- Real-time payment processing: deliver services your customers want with online payments and smart payment routing.
- Fraud and risk management support: oversee risk throughout your payment functions.
- Open APIs: powerful payment gateway integrations connect third-party solutions with your existing systems.
Process Discovery
How we help
Ciklum has a proven process discovery methodology and a number of pre-built accelerators to help our clients rapidly build a pipeline of opportunities covering the entire intelligent automation tool suite.
Solutions at a glance
- Unique accelerators to speed up process identification, by five times.
- Data-driven assessment using industry benchmarking and process mining.
- Business case creation based on a prioritised backlog of intelligent automation opportunities.
"Our experience with bringing on a mobile development team from Ciklum was absolutely stellar."
Seeking Alpha
“Ciklum provides us the ability to scale up our operation on demand when we need it."
eToro
How we developed, tested and delivered Seeking Alpha's mobile app.
Improving user experience for millions of users every month.
