Travel and Hospitality
Engineering the Next Era of Travel
Gen Z and Gen Alpha's share of travel spend is expected to surge from 5% to 30% over the next five years, redefining customer expectations. As legacy systems struggle to meet the demands of modern retailing, Airlines and Travel businesses must evolve to stay competitive.
Ciklum’s Experience Engineering approach addresses these challenges by delivering cloud migration, AI-driven personalization, and automation solutions, enabling seamless, customer-centric journeys and operational efficiency for long-term success.
How We Help Travel & Airline Businesses

Legacy Modernization
Legacy Modernization
Scale and modernize your legacy systems faster and more effectively.
Outdated systems hamper efficiency, inflate maintenance costs, and limit product innovation. Ciklum helps by re-architecting legacy platforms into modern, cloud-ready solutions that are more agile, scalable, and cost-effective. This modernization allows travel businesses to deliver seamless user experiences, rapidly integrate new features, and significantly reduce technical debt.

Personalized Travel Assistants
Personalized Travel Assistants
Accelerate your digital transformation through mobile super apps, intuitive search and digital travel assistants. Ciklum helps you digitally innovate by developing personalized platforms, apps, and services built on cutting-edge technologies like AI, IoT, and blockchain. This ensures your business stays competitive while delivering seamless digital experiences.

Frictionless Travel
Frictionless Travel
Integrate hyper-personalized services and deliver these across multiple channels without disruption. We’re experts in strategic payment orchestration and omnichannel solutions. Through Experience Engineering, we can help you implement platforms that provide personalized offers and services in real-time, creating a cohesive and customized experience for each traveler.

Data-driven Revenue Management
Data-driven Revenue Management
Rapidly shifting market conditions require up-to-the-minute pricing, yet legacy systems often lag behind. Ciklum leverages real-time data pipelines and AI-based dynamic pricing to help travel businesses capitalize on immediate demand fluctuations. This agile approach boosts revenue and aids timely decision-making.

Cloud Migration & Optimization
Cloud Migration & Optimization
Seasonal spikes in bookings strain on-premise systems, driving downtime and higher expenses. Ciklum transitions travel businesses to leading cloud platforms, harnessing microservices and DevOps best practices for scalability and reliability. This modernization cuts infrastructure costs while ensuring near-zero downtime.

Responsible AI and Compliance in Travel
Responsible AI and Compliance in Travel
Ciklum helps travel businesses adopt Responsible AI that emphasizes transparency, fairness, and security across customer journeys. Through our stringent frameworks, we combine modern MLOps with proactive monitoring for efficient, scalable deployments. Backed by continuous training and governance, we empower Travel companies to innovate responsibly and deliver exceptional experiences.
Legacy Modernization
Scale and modernize your legacy systems faster and more effectively.
Outdated systems hamper efficiency, inflate maintenance costs, and limit product innovation. Ciklum helps by re-architecting legacy platforms into modern, cloud-ready solutions that are more agile, scalable, and cost-effective. This modernization allows travel businesses to deliver seamless user experiences, rapidly integrate new features, and significantly reduce technical debt.
Personalized Travel Assistants
Accelerate your digital transformation through mobile super apps, intuitive search and digital travel assistants. Ciklum helps you digitally innovate by developing personalized platforms, apps, and services built on cutting-edge technologies like AI, IoT, and blockchain. This ensures your business stays competitive while delivering seamless digital experiences.
Frictionless Travel
Integrate hyper-personalized services and deliver these across multiple channels without disruption. We’re experts in strategic payment orchestration and omnichannel solutions. Through Experience Engineering, we can help you implement platforms that provide personalized offers and services in real-time, creating a cohesive and customized experience for each traveler.
Data-driven Revenue Management
Rapidly shifting market conditions require up-to-the-minute pricing, yet legacy systems often lag behind. Ciklum leverages real-time data pipelines and AI-based dynamic pricing to help travel businesses capitalize on immediate demand fluctuations. This agile approach boosts revenue and aids timely decision-making.
Cloud Migration & Optimization
Seasonal spikes in bookings strain on-premise systems, driving downtime and higher expenses. Ciklum transitions travel businesses to leading cloud platforms, harnessing microservices and DevOps best practices for scalability and reliability. This modernization cuts infrastructure costs while ensuring near-zero downtime.
Responsible AI and Compliance in Travel
Ciklum helps travel businesses adopt Responsible AI that emphasizes transparency, fairness, and security across customer journeys. Through our stringent frameworks, we combine modern MLOps with proactive monitoring for efficient, scalable deployments. Backed by continuous training and governance, we empower Travel companies to innovate responsibly and deliver exceptional experiences.
Our Clients
Through advanced technologies, personalization, and Agile methodologies, Ciklum continues to enable travel companies like yours to stay competitive in an ever-evolving global market.


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TUI x Ciklum: Redefining Digital Travel
Delivering Transformative Impact
Why Choose Ciklum for Travel

User-centered Design Approach
Ciklum creates solutions designed around your company’s unique DNA, ensuring that every platform and system enhances the customer experience. By focusing on personalization and seamless interactions, we help travel businesses meet the growing demands of modern, tech-savvy travelers.

Industry-leading Data & AI Expertise
With deep expertise in how Data & AI will enhance critical airline systems and cross-industry best practices, Ciklum delivers tailored solutions that modernize legacy systems and drive innovation. We leverage AI, IoT, and blockchain to transform operations, ensuring your business stays competitive in the evolving travel landscape.

Delivering Global Transformation at Scale
We have over 20 years of experience delivering major transformation projects migrating from legacy monolithic infrastructures to flexible, scalable models. We deliver complex, global projects with support across all time zones, ensuring seamless execution and deployment so travel businesses can scale rapidly while maintaining operational efficiency.
Explore all our Services for Travel


Product Experience Engineering
Reimagine your travel product development with innovative engineering solutions. From concept to market, we integrate traveler feedback, predictive analytics, and design thinking to ensure your offerings meet evolving customer demands and set new standards in the travel industry.


Customer Experience
Bespoke research that taps into your travelers’ needs and design services with frictionless experiences that keep them coming back for more. We help you build seamless, engaging, and intuitive journeys through user research-led CX design. Whether booking, in-flight, or post-trip – to drive conversions, build loyalty, and set your brand apart.


Intelligent Automation
Simplify complex workflows and boost productivity with intelligent automation tailored for the travel sector. By automating repetitive tasks like booking management and customer service, we help reduce costs, improve accuracy, and enable faster decision-making, allowing you to focus on innovation.


Data & Artificial Intelligence
Maximize the potential of your travel data with AI-driven insights. Our solutions offer responsible AI, predictive analytics, real-time data processing, and actionable insights, helping you optimize pricing, improve customer experiences, and drive higher sales across all travel touchpoints.


Cloud Platform Optimization
Unlock flexibility and scalability in the travel industry with our cloud platform solutions. Whether migrating existing systems or building cloud-native applications, we empower you to improve agility, reduce operational costs, and respond quickly to fluctuating market demands, ensuring your business is future-ready.


Edge Technologies
Enhance operational efficiency and develop new traveler experiences with VR/AR/XR and Edgetech. We streamline booking processes, eliminate manual tasks, and improve productivity, allowing your teams to focus on delivering exceptional traveler experiences and driving strategic growth.
Read Our Latest Travel Insights
Let's talk about transforming your business, with no strings attached
