Travel and Hospitality

Take your Travel business to new heights with Ciklum’s end-to-end Experience Engineering solutions

How We Help Travel & Airline Businesses

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Legacy Modernization

Legacy Modernization

Scale and modernize your legacy systems faster and more effectively.

Outdated systems hamper efficiency, inflate maintenance costs, and limit product innovation. Ciklum helps by re-architecting legacy platforms into modern, cloud-ready solutions that are more agile, scalable, and cost-effective. This modernization allows travel businesses to deliver seamless user experiences, rapidly integrate new features, and significantly reduce technical debt.

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Personalized Travel Assistants

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Frictionless Travel

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Data-driven Revenue Management

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Cloud Migration & Optimization

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Responsible AI and Compliance in Travel

Legacy Modernization

Scale and modernize your legacy systems faster and more effectively.

Outdated systems hamper efficiency, inflate maintenance costs, and limit product innovation. Ciklum helps by re-architecting legacy platforms into modern, cloud-ready solutions that are more agile, scalable, and cost-effective. This modernization allows travel businesses to deliver seamless user experiences, rapidly integrate new features, and significantly reduce technical debt.

Personalized Travel Assistants

Accelerate your digital transformation through mobile super apps, intuitive search and digital travel assistants. Ciklum helps you digitally innovate by developing personalized platforms, apps, and services built on cutting-edge technologies like AI, IoT, and blockchain. This ensures your business stays competitive while delivering seamless digital experiences.

Frictionless Travel

Integrate hyper-personalized services and deliver these across multiple channels without disruption. We’re experts in strategic payment orchestration and omnichannel solutions. Through Experience Engineering, we can help you implement platforms that provide personalized offers and services in real-time, creating a cohesive and customized experience for each traveler.

Data-driven Revenue Management

Rapidly shifting market conditions require up-to-the-minute pricing, yet legacy systems often lag behind. Ciklum leverages real-time data pipelines and AI-based dynamic pricing to help travel businesses capitalize on immediate demand fluctuations. This agile approach boosts revenue and aids timely decision-making.

Cloud Migration & Optimization

Seasonal spikes in bookings strain on-premise systems, driving downtime and higher expenses. Ciklum transitions travel businesses to leading cloud platforms, harnessing microservices and DevOps best practices for scalability and reliability. This modernization cuts infrastructure costs while ensuring near-zero downtime.

Responsible AI and Compliance in Travel

Ciklum helps travel businesses adopt Responsible AI that emphasizes transparency, fairness, and security across customer journeys. Through our stringent frameworks, we combine modern MLOps with proactive monitoring for efficient, scalable deployments. Backed by continuous training and governance, we empower Travel companies to innovate responsibly and deliver exceptional experiences.

Our Clients

Through advanced technologies, personalization, and Agile methodologies, Ciklum continues to enable travel companies like yours to stay competitive in an ever-evolving global market. 

TUI x Ciklum: Redefining Digital Travel

Ciklum partnered with TUI to fully digitize its legacy payment ecosystem, enabling a seamless, scalable, and world-class global digital travel experience within a multi-vendor environment. Hear from Alexie Jurascheck, Head of Technology at TUI, about this transformation.
15%
improved NPS score
30%
faster booking processing
15%
boost in overall revenue

Explore all our Services for Travel

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Product Experience Engineering

Reimagine your travel product development with innovative engineering solutions. From concept to market, we integrate traveler feedback, predictive analytics, and design thinking to ensure your offerings meet evolving customer demands and set new standards in the travel industry.

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Customer Experience

Bespoke research that taps into your travelers’ needs and design services with frictionless experiences that keep them coming back for more. We help you build seamless, engaging, and intuitive journeys through user research-led CX design. Whether booking, in-flight, or post-trip – to drive conversions, build loyalty, and set your brand apart.

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Intelligent Automation

Simplify complex workflows and boost productivity with intelligent automation tailored for the travel sector. By automating repetitive tasks like booking management and customer service, we help reduce costs, improve accuracy, and enable faster decision-making, allowing you to focus on innovation.

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Data & Artificial Intelligence

Maximize the potential of your travel data with AI-driven insights. Our solutions offer responsible AI, predictive analytics, real-time data processing, and actionable insights, helping you optimize pricing, improve customer experiences, and drive higher sales across all travel touchpoints.

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Cloud Platform Optimization

Unlock flexibility and scalability in the travel industry with our cloud platform solutions. Whether migrating existing systems or building cloud-native applications, we empower you to improve agility, reduce operational costs, and respond quickly to fluctuating market demands, ensuring your business is future-ready.

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Edge Technologies

Enhance operational efficiency and develop new traveler experiences with VR/AR/XR and Edgetech. We streamline booking processes, eliminate manual tasks, and improve productivity, allowing your teams to focus on delivering exceptional traveler experiences and driving strategic growth.

Let's talk about transforming your business, with no strings attached

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