Upgraded legacy POS system for a leading US footwear brand
Related topics
Upgraded legacy POS system for a leading US footwear brand
Related topics
IN A NUTSHELL
42% reduction in maintenance costs and hardware expenses
71% increased operational efficiency compared to legacy system
About Client
A US-based company that pioneered the renowned memory foam comfort technology in footwear and many other innovations in lifestyle, athletic footwear and apparel for men, women, and kids.
EMPLOYEES
10,000+
LOCATION
USA
INDUSTRY
Retail
01
The Challenge
The client’s Apropos system for Retail Point-of-Sale was reaching its end-of-life status. This infrastructure hindered the adaptability and scalability of operations, impacting their retail and e-commerce landscape. The primary focus was to upgrade the technology and enhance operational efficiency, ensuring seamless customer experiences, and future growth in the market.
02
How we helped them
Ciklum upgraded the outdated Apropos POS to a cloud-based Aptos platform, integrating it seamlessly with their e-commerce website and introducing mPOS to enhance customer experience. Through the Retail Modernization program, we upgraded fixed registers and implemented mPOS, significantly improving store operations. The cloud-based Aptos system provided greater adaptability and operational efficiency, leading to substantial cost savings, reduced maintenance costs, and decreased hardware expenses.
03
The results
42% reduction in maintenance costs and hardware expenses
71% increased operational efficiency compared to legacy system
CASE STUDIES
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