Agentic Automation Services

Beyond Automation:
Systems That Act With Insight

Turn automation into measurable ROI with AI agents that learn, scale, and act as an integral part of your team.

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Service-as-a-Software Reimagined
with Intelligent Agents

Traditional SaaS gives you tools; Service-as-a-Software gives you outcomes. Our intelligent AI agents don’t just execute tasks - they learn, anticipate, and act on your behalf. From driving revenue growth to reducing costs and uncovering new business opportunities, these agents bring measurable impact to your enterprise, working as seamlessly as your most trusted team members.

Outcome-driven

Every automation initiative is tied to clear financial gains – from reduced costs and improved efficiency to measurable ROI and faster payback.

Scalable

Our AI agents scale like software, allowing you to deploy a highly effective workforce without the traditional costs of scaling headcount.

Learning Loop

Our agents evolve with your business and data, learning continuously to deliver smarter, more valuable outcomes over time.

AI-enhanced Design

Use AI-driven insights and tools to optimize designs faster, refine journeys, and deliver higher engagement.

Trust, Security & Guardrails

Ensure data stays scoped, encrypted, and governed with role-based access, compliance, and enterprise-grade.

Composable & Domain-specific

Deploy modular agents with built-in domain context, easily extended across business functions at scale.

Our AI Agent Store

01
Analytics Agent
02
Inventory & Supply Chain
03
L1 & L2 Support
04
Accounts Payable
05
Customer Service

Analytics Agent

Generates interactive data visualisations dynamically from natural language, allowing users to have conversations with your data, rather than relying on pre-built static dashboards.

Inventory & Supply Chain

AI agents forecast demand, track inventory, and optimize logistics to keep supply chains efficient, resilient, and cost effective.

L1 & L2 Support

AI-powered agents resolve support tickets, escalate smartly, and learn over time to boost accuracy and reduce resolution time.

Accounts Payable

Streamline finance with AI agents that process invoices, detect anomalies, and ensure compliance while reducing payment cycle times.

Customer Service

Conversational AI agents manage queries, personalize responses, and hand off contextually when human support is required.

What We Deliver For Our Clients

Cost Optimization

Cut costs without cutting corners

Operational Efficiency
Improve Margin
Grow Business but not grow cost base linearly

Real Benefits we’ve delivered for our clients:

Reduce manual effort by 60% through intelligent workflows
Cut operational costs by 25%
Eliminate redundant tasks across HR, Finance, and Operations

Revenue Acceleration

Accelerate revenue with fewer barriers

Faster Revenue Realisation
Faster Service Delivery
Reduce Revenue Leakage

Real Benefits we’ve delivered for our clients:

Accelerate time-to-quote by 60% using AI agents
Reduce service delivery time by 40% in key customer journeys
Enable 24/7 responsiveness without increasing headcount

Enhanced Experience

Delight employees, customers & vendors

Employee Experience & Digital Upskilling
Customer Experience
Supplier Experience

Real Benefits we’ve delivered for our clients:

Improve employee satisfaction by 28% with
digital co-pilots
Increase customer NPS by 15 points by reducing wait times
Automate 80% of repetitive queries using conversational AI

Improved Compliance

Prove and improve compliance

Process & Regulatory Compliance
Better Auditability
Transparency & Control

Real Benefits we’ve delivered for our clients:

Achieve 100% policy adherence with real-time rule enforcement
Reduce audit prep time by 70% with AI-driven documentation
Lower compliance incidents by 50% in year one

Our Functional Experience

Finance

We streamline critical financial operations through the implementation of smart, touchless automation. We have extensive experience across Lead-to-Cash, Record-to-Report, and Procure-to-Pay processes.

Supply Chain

We enhance supply chain resilience and efficiency by automating critical planning and execution activities. Our expertise spans demand forecasting, inventory control, and logistics optimisation, ensuring seamless integration across all core supply chain functions.

HR

We transform the human resources function by automating the entire employee journey, from talent acquisition to retirement. Our capabilities cover the full Hire-to-Retire lifecycle, including core workforce management, performance and compensation processes, and strategic talent planning.

IT Service

Our Automation and AI solutions elevate IT service delivery and operational resilience. We enable proactive infrastructure monitoring and automated housekeeping to prevent issues, while streamlining incident management through intelligent ticket triage and resolution.

Contact Centre

We redefine the customer experience and drive operational efficiency in contact centres. Our expertise lies in deploying intelligent triage to prioritise queries and automating common requests, complemented by advanced Conversational AI to manage complex interactions with speed and accuracy.

Sales & Marketing

We enable sales and marketing teams to accelerate growth and enhance customer engagement. Our capabilities focus on automating the end-to-end customer acquisition funnel, from intelligent lead generation and nurturing to dynamic campaign management and personalised recommendations.

Autonomation Engineered for Real Business Impact

Our Services Portfolio

Our core Offerings, Frameworks, Accelerators, and Expertise to Turn AI Potential into real Business Impact.

Process Transformation & Automation

Process Analysis & Automation: Deep-dive analysis to identify and automate bottlenecks for rapid ROI
Process Mining: Forensic Process Intelligence and actions leveraging Process and Task mining along with Lean, VSM, FMEA and others
Benchmarking: Benchmark processes and functions to identify immediate focus areas for improvement

AI Strategy, Enablement & CoE

Strategic Roadmapping: Define an AI strategy focused on high-impact use cases that deliver tangible value
CoE Establishment: Empower your internal AI CoE with the governance and best practices needed for in-house capability
AI Governance: Establish governance frameworks for responsible deployment

Conversational AI (Chat and Voice)

Intelligent Conversational AI: Context-aware chatbots that integrate with your systems for personalized support
Voice AI and IVR Optimization: Design and optimize voice solutions for natural, efficient conversations
Conversational Analytics: Embed advanced analytics to refine dialogues for improved user experience and business outcomes

Generative AI and Decision Science

Predictive Analytics: Custom models that forecast key business metrics like sales trends and customer churn
Generative AI: Develop powerful generative AI applications for content creation, summarization, synthetic data etc.
Actionable Insights: Create visualization tools to translate complex data into clear, actionable insights

AI Agents & Autonomous Orchestration

Specialized AI Agents: We deploy intelligent agents that autonomously perform complex, multi-step tasks
Multi-Agent workflows: We create orchestrated workflows where multiple agents collaborate to achieve goals
Adaptive Learning Systems: Self-correcting systems that learn from their own failures for continuous improvement