Make Every Step User Centric
Smart Data, AI, and Design power meaningful, lasting customer connections creating the real edge.
Agile UX Delivery
Rapidly adapt to evolving user insights and market shifts, ensuring products stay relevant and engaging.
Insight-driven Design
Turn analytics, interviews, and feedback into design decisions that boost satisfaction and retention at scale.
End-to-end Experience
From discovery to launch, deliver seamless, connected experiences that engage users and drive measurable growth.
AI-enhanced Design
Use AI-driven insights and tools to optimize designs faster, refine journeys, and deliver higher engagement.
Mobile-first Focus
Craft responsive, intuitive designs that perform flawlessly across devices, driving loyalty and customer satisfaction.
Continuous Optimization
Continuously improve experiences with audits, analytics, and feedback to stay aligned with user expectations.
Experiences Without Friction
Our Services Playbook
Deliver sleek, high-performing digital experiences that convert, retain, and grow your revenue
– driven by your KPIs, and guided by real user insights.
AI Incubator
Accelerate innovation with intelligent AI solutions that turn ideas into impactful, market-ready products.
User Experience
Design seamless, human-centered experiences that inspire engagement, loyalty, and lasting connections.
UX/UI Design
Craft visually compelling, intuitive interfaces that balance elegance and usability, driving growth and delight.
Our Approach
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01
Gathering Customer Insights & Research
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02
Experience Mapping & Journey Design
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03
Executing Rapid Prototyping & UX Testing
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04
Agile Product Development
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05
Continuous Improvement & Optimization
Gathering Customer Insights & Research
Leverage analytics and customer data to uncover behaviors, pain points, and motivations that shape compelling CX strategies.
Experience Mapping & Journey Design
Design seamless customer journeys across digital touchpoints to boost engagement, strengthen retention, and build loyalty.
Executing Rapid Prototyping & UX Testing
Refine experiences with A/B testing and feedback loops, using behavioral insights to optimize engagement and usability.
Agile Product Development
Apply customer-centric methods to accelerate product cycles, personalize experiences, and minimize development risks.
Continuous Improvement & Optimization
Evolve digital experiences with CX strategies that adapt to trends, align with user needs, and improve performance.
Why Choose Ciklum for Experience Services
Data-backed
Design
Optimize retention and NPS with design decisions driven by real user data.
End-to-end
UX/UI Expertise
User research at every stage ensures seamless UX and higher engagement.
Cross-functional
UX Excellence
Designers, researchers, and engineers refine touchpoints for consistency.
AI-powered
User Analytics
AI-driven audits and journey mapping boost engagement and conversions.
Industries We Serve
Banking & Financial Services
Deliver secure, AI-driven financial services with tailored solutions for fraud prevention, onboarding, and risk assessment that build trust.
Learn MoreRetail & Consumer
Reimagine retail with AI personalization, frictionless UX, and omnichannel journeys that reduce churn and build brand loyalty.
Learn MoreHealthcare & Life Sciences
Design secure, scalable healthcare platforms that improve patient engagement, streamline portals, and enhance diagnostics.
Learn MoreHi-Tech
Scale digital products with research and product management, enabling automation, predictive analytics, and cloud-native innovation.
Learn MoreAutomotive & Manufacturing
Advance mobility and production with UX-optimized interfaces, predictive maintenance, and AI automation across vehicles and systems.
Learn MoreTravel & Hospitality
Transform travel with seamless booking, AI personalization, and user-centric design that enhances engagement and streamlines support.
Learn MorePowered by our Incredible Partners
Powering Global Growth with AI
Our CX solutions transform interactions into loyalty, helping enterprises enter new markets, scale faster, and compete through seamless digital experiences.
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development centers
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offices globally
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IT professionals
Meet the Minds Behind the Code
At Ciklum, UX experts, researchers, and product managers collaborate to craft experiences that truly connect with your customers.
Daniel Jennings
Head - Customer Experience
Aaron Jones
Director, Product Management
Ester Svetlana Korobochkina
Director, Product Management
Maria Mykhailovska
Associate Director, Product Management
Success Stories
Our CX partnerships prove the power of design and data, delivering seamless interactions that improve retention and accelerate measurable growth.
Achieved 30% Revenue Growth by Automating Property Listing and Auction System
Learn More
Achieved 50% Reduction in Testing Time Through Automation Testing Framework
Learn More
Advancing Telemedicine with Scalable DevSecOps and AI-Driven Automation
Learn MoreThought Leadership
Perspectives That Matter
Proven Strategies: How Leading Banks Leverage Analytics to Drive Success
How Can You Create a Seamless Customer Journey Across Different Touchpoints to Improve Speed-to-Purchase?
Future of Retail: The Role of Digital Twins in Shaping Consumer Choices
