RunOps
Always-on Operations.
AI-powered Reliability.
Enhance efficiency, enable scalability, and ensure uninterrupted operations with AI-driven RunOps solutions, powered by intelligent automation, predictive monitoring, and expert guidance.
Making 24/7 Reliability the Standard,
Not the Exception
With AI-powered monitoring, adaptive automation, and global expertise, you gain visibility, scalability, and the confidence to run your business round the clock - without compromise.
Uninterrupted Service
Detect anomalies with AI algorithms before they escalate to prevent downtime and keep systems stable.
Global Coverage, Local Impact
24/7 monitoring across regions and time zones, to stay responsive and compliant.
Scalable Teams
Flexible support models – dedicated, shared, or hybrid that scale seamlessly with your business priorities.
Proactive & Predictive
Advanced AIOps tools identify risks early, keeping systems secure and stable.
Smarter Resource Use
Automate non-core ops to free up your teams for innovation and growth.
Actionable Insights
Turn AI-curated dashboards and deep-dive analytics into actionable insights across all systems.
From Emergency Fixes To Future-ready Ops
Our Services Playbook
Our RunOps services redefine operational reliability. From autonomous monitoring to cognitive automation, we help your enterprise stay always-on, agile, and cost-efficient.
24/7 Technical Support
Round-the-clock availability with experts and AI-assisted triage to resolve issues as they arise.
Dedicated & Shared Teams
Custom-fit operational models aligned with business scale, complexity, and agility needs.
Proactive Monitoring & Maintenance
Self-learning systems that detect, diagnose, and even auto-remediate potential issues before impact.
Scalability & Flexibility
Expand or contract support with precision without any downtime and resource wastage.
Comprehensive Reporting
Unified observability dashboards powered by AI insights and trend detection.
Our Approach
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Assessing & Discovering Operational Gaps
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AI-Augmented L1 & L2 Support
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Integrating & Automating Intelligent Workflows
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Predicting & Preventing System Disruptions
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Optimizing & Scaling Operations Seamlessly
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Empowering & Evolving
Assessing & Discovering Operational Gaps
We analyze your current operations landscape to identify automation gaps, inefficiencies, and opportunities for AI integration.
AI-Augmented L1 & L2 Support
Our teams supported by AI copilots provide 24/7 coverage, incident triage, and rapid resolution with zero noise fatigue.
Integrating & Automating Intelligent Workflows
Using advanced AIOps frameworks, we connect data across your tools and environments to create unified observability and intelligent workflows.
Predicting & Preventing System Disruptions
AI models continuously learn from L1/L2 incident logs to forecast potential disruptions, helping the system evolve from responsive to self-healing.
Optimizing & Scaling Operations Seamlessly
Continuous feedback from both AI systems and human operators drives process refinement, adaptive scaling, and SLA optimization.
Empowering & Evolving
Through governance, training, and analytics-driven insights, we empower your teams to leverage AI-enhanced RunOps for agility, reliability, and innovation.
Why Choose Ciklum for RunOps
Transparent Data and Insights
End-to-end visibility through intelligent dashboards for real-time decision-making.
Faster Response, Faster Value
AI-driven issue prioritization that identifies and fixes problems before they disrupt operations.
Proven Reliability
50+ clients served, 0 SLA breaches, ITIL-certified experts, and a reputation for excellence.
Agile Scalability
Operational models that evolve with your growth - no delays, no downtime.
Industries We Serve
Banking & Financial Services
Keep transactions secure and compliant with scalable, reliable 24/7 support.
Learn MoreRetail & Consumer
Handle demand spikes with AI-driven forecasting and seamless customer experience support.
Learn MoreHealthcare & Life Sciences
Ensure uptime and data security for mission-critical healthcare platforms with compliant, intelligent monitoring.
Learn MoreHi-Tech
Support rapid innovation cycles and complex infrastructures with autonomous, always-on operations.
Learn MoreAutomotive & Manufacturing
Enable zero-downtime production lines and IoT ecosystems with proactive, round-the-clock ops.
Learn MoreTravel & Hospitality
Deliver uninterrupted, personalized experiences through intelligent automation during high-traffic periods.
Learn MorePowered by our Incredible Partners
Powering Global Growth with AI
AI has made RunOps smarter and efficient. At Ciklum, we embed AI into monitoring, reporting, and workflows, so your business runs faster, safer, and with fewer surprises.
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Success Stories
We’ve helped global enterprises cut downtime, scale support, and boost satisfaction.
Automated ETL and Advanced Reporting for Fintech Client
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Achieved 50% Reduction in Testing Time Through Automation Testing Framework
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80% reduction in errors through IoT for a Consumer Goods company
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Advancing Telemedicine with Scalable DevSecOps and AI-Driven Automation
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Augmented Reality in Academia: An In-Depth Case Study on Educational Innovation
Learn MoreThought Leadership
Perspectives That Matter
The Impact of GenAI on Customer Service in Retail
Beyond Data Optimization: How Generative AI Models are Creating New Opportunities for Businesses
7 Key Trends in AI for Open Banking to Watch in 2025
