Salesforce Professional Services

What is Salesforce?

Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage sales, marketing, customer service, and more. Stay on top of your organizational flows by centralizing customer data, automating processes, and enhancing customer engagement. Whether you’re considering initial implementation, seeking enhancements to your current setups, or integrating Salesforce into your existing systems, Ciklum will help you maximize your Salesforce investment and achieve efficiencies across your business operations.

Benefits of Salesforce

We provide outcome focused Salesforce services, embedding your business goals with our technical expertise.

Goal oriented approach

From initial setup all the way to workflows, automations, functionality development and complex customizations, our experts ensure your CRM aligns perfectly with your sales, marketing, and service processes, so you can easily achieve your business goals.

Certified Salesforce experts

We have a specialized pool of Salesforce Certified Administrators, Developers, and Architects ready to deliver any Salesforce consultation, implementation, or application development, ensuring immediate business impact.

Security and compliance

We have robust security measures and compliance controls in place to protect your sensitive data. We also ensure compliance with regulations such as GDPR, HIPAA, and SOC 2. This includes user permissions, encryption, and audit trails.

Performance and continuous growth

Our experts conduct regular health checks, performance optimizations, and security audits to maintain integrity and functionality of your Salesforce ecosystem. Our architects also strategize and innovate on the platform to ensure maximum ROI and value.

Our clients are our partners

From global enterprises to digital disruptors, we’ve partnered with companies for over 20 years to reimagine, reshape and redefine the way people experience your business.

Why partner with Ciklum?

Salesforce partners

We’re a partner certified Salesforce service provider. This means we’re better positioned to help achieve your goals through up-to-date knowledge, superior technical support, marketing resources, and sales enablement tools.

Salesforce Integration

We specialize in integrating Salesforce with other systems such as ERP, marketing automation, e-commerce platforms, and custom applications to ensure seamless data exchange and streamline business processes.

Salesforce migration

Our experts can migrate your existing data from legacy systems or other CRMs to Salesforce. We ensure data integrity, accuracy, and completeness throughout the migration process.

WHAT OUR CUSTOMERS SAY

"Our experience with bringing on a mobile development team from Ciklum was absolutely stellar."

Avishag Baruch

CTO and Vice President of R&D - Seeking Alpha

“Ciklum provides us the ability to scale up our operation on demand when we need it."

Dror Meiri

Director of Software Engineering - eToro

"The engineers and the team we work with at Ciklum bring a high level of expertise and a great work ethic that really resonates with our values of excellence."

Emili Collier

Head of Delivery Engagement - TUI

"The ability to help scale was very important in our project. In less than 6 months we scaled up our team to over 100 people. If I need to make that decision again, I would again go with Ciklum."

Philipp Blome

CEO - Metro Markets

"We work very closely with Ciklum to establish what it is we’re trying to achieve, what our objectives are, and how closely we want that integrated with our core business."

Altay Ural

Director of Platforms - Betsson Group

Our finger's on the pulse of what's happening, right now, in your world

Digital Transformation Customer Experience

The Increasing Role of Virtual Assistants and Chatbots in Revolutionizing Automotive Industry

November 20th 2024

Salesforce