Conversational AI Services

What is Conversational AI?

Conversational AI combines Artificial Intelligence (AI) and Natural Language Processing (NLP) to enable machines to hold interactive, human-like conversations with your end users. It’s the technology behind virtual assistants, voice interfaces and chatbots, helping you to create more personalised experiences, efficient operations, greater sales and lower costs.

Benefits of Conversational AI

Conversational AI is an ideal way to differentiate your offering and stand out in the market

Improve customer experiences

Generate instant, personalised responses to your user and customer queries, encouraging engagement and increasing your satisfaction rates.

Gain new insights

Harness your data, drilling down on your customers’ preferences, and make more informed decisions with them in mind.

Scale and save

Handle multiple conversations simultaneously, in several languages if required, and make it easier and more cost effective to deal with large enquiry volumes.

Integrate seamlessly

Power your websites, apps and social media channels with Conversational AI, and deliver unified customer experiences across all of your channels.

Our clients are our partners

From global enterprises to digital disruptors, we’ve partnered with companies for over 20 years to reimagine, reshape and redefine the way people experience your business.

Why partner with Ciklum?

Laser focused on you

Our extensive experience with Conversational AI across all industries makes us the perfect partner, understanding your key challenges and developing tailored solutions for your needs.

End-to-end delivery

All-in-one discovery, design, development, testing and deployment. You get a collaborative and transparent partnership that delivers positive outcomes and real value.

Global scale

Our worldwide network of more than 4000 engineers, and global technology partnerships, can handle any project big or small. We’re also technology-agnostic across Kore AI, Google Dialogflow, Microsoft Bot Framework, Amazon Lex and more.

WHAT OUR CUSTOMERS SAY

"Our experience with bringing on a mobile development team from Ciklum was absolutely stellar."

Avishag Baruch

CTO and Vice President of R&D - Seeking Alpha

“Ciklum provides us the ability to scale up our operation on demand when we need it."

Dror Meiri

Director of Software Engineering - eToro

"The engineers and the team we work with at Ciklum bring a high level of expertise and a great work ethic that really resonates with our values of excellence."

Emili Collier

Head of Delivery Engagement - TUI

"The ability to help scale was very important in our project. In less than 6 months we scaled up our team to over 100 people. If I need to make that decision again, I would again go with Ciklum."

Philipp Blome

CEO - Metro Markets

"We work very closely with Ciklum to establish what it is we’re trying to achieve, what our objectives are, and how closely we want that integrated with our core business."

Altay Ural

Director of Platforms - Betsson Group

Conversational AI