Process Mining Solutions

What is process mining?

Process Mining creates a real time digital twin of your organisation to untangle processes and provide detail behind workflows, interactions, bottlenecks and deviations. Our data-driven approach analyses and visualises the digital traces of your business processes, so that you can uncover hidden patterns, assess your performance, and drive operational efficiency based on reliable evidence.

Benefits of Process Mining

In as little as four weeks, we can pinpoint your issues and identify areas for immediate improvement.

Get real time visibility

See all your workflows instantly through our custom-built, accessible dashboards so that you can react to changes quickly and make data-driven decisions.

Simplify your ecosystem

Bring complex and disparate technology together and automate your root cause detection, so you can drive improvements across your organisation.

Cut costs and waste

Deploy a faster, more-cost effective way to enhance your business processes and get a single source of truth for your data without breaking your budget.

Ease system migration

Automate all your migration processes for best practice creation, fit gap analysis, modelling, and adoption monitoring for a stress-free experience.

Our clients are our partners

From global enterprises to digital disruptors, we’ve partnered with companies for over 20 years to reimagine, reshape and redefine the way people experience your business.

Why partner with Ciklum?

Proven expertise

We have developed centres of excellence across all verticals, realising over $20 million of improvement opportunities in global enterprises with our partner, Celonis.

Full technology access

We combine Process Mining with our deep expertise across all Automation technologies including Lean Sigma Six to maximise the value of your investment

AI-supported processes

Conversational AI and process forensics enable us to understand your journey and objectives to apply the most intelligent solution available

WHAT OUR CUSTOMERS SAY

"We work very closely with Ciklum to establish what it is we’re trying to achieve, what our objectives are, and how closely we want that integrated with our core business."

Altay Ural

Director of Platforms - Betsson Group

"Our experience with bringing on a mobile development team from Ciklum was absolutely stellar."

Avishag Baruch

CTO and Vice President of R&D - Seeking Alpha

"The engineers and the team we work with at Ciklum bring a high level of expertise and a great work ethic that really resonates with our values of excellence."

Emili Collier

Head of Delivery Engagement - TUI

"The ability to help scale was very important in our project. In less than 6 months we scaled up our team to over 100 people. If I need to make that decision again, I would again go with Ciklum."

Philipp Blome

CEO - Metro Markets

"We work very closely with Ciklum to establish what it is we’re trying to achieve, what our objectives are, and how closely we want that integrated with our core business."

Altay Ural

Director of Platforms - Betsson Group

"The engineers and the team we work with at Ciklum bring a high level of expertise and a great work ethic that really resonates with our values of excellence."

Emili Collier

Head of Delivery Engagement - TUI

"The ability to help scale was very important in our project. In less than 6 months we scaled up our team to over 100 people. If I need to make that decision again, I would again go with Ciklum."

Philipp Blome

CEO - Metro Markets

"We work very closely with Ciklum to establish what it is we’re trying to achieve, what our objectives are, and how closely we want that integrated with our core business."