A special report on our top predictions for the travel and hospitality industry this year.
This report covers how the pandemic has impacted the travel and hospitality sector, outlining the following predictions.
- A focus on new, more flexible and customer-centric business models
- Cloud and open tech natives will drive transformation
- The emergence of startups founded by a young generation of digital native entrepreneurs
- Customers will see the benefits of a more seamless personal back-office