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Solving Today's Business Challenges with User Experience
Deliver Frictionless Customer Journey
Eliminate friction through smarter user journey mapping and intuitive navigation design. We simplify flows with clear task analysis and interaction design (IxD) to reduce drop-offs and improve conversion rates – whether it’s a login flow, a checkout form, or an onboarding path.
Personalize Experiences That Actually Convert
Tailor digital journeys based on insights from user interviews, surveys, and competitor analysis. We use predictive triggers and customer journey mapping to support hyper-personalization across every touchpoint, boosting user engagement and strengthening brand loyalty.
Replace Guesswork With UX/UI Research
Make informed decisions with our research-first approach. We apply qualitative research, analytics review, and concept testing to validate assumptions. Through heuristic evaluations, user feedback, and A/B testing, we ensure every design choice drives measurable improvements in customer satisfaction and the ROI of UX.
Design for Mobile, First
Design for where your users are, on their phones. Eliminate clunky layouts, bloated pages, and poor performance that drive users away. Prioritize mobile-first experiences that load fast, feel intuitive, and adapt across every screen. Let Ciklum help you deliver sleek, high-performing interfaces where they matter most.
Cut Design Time With AI
Speed up wireframing, prototyping (both low- and high-fidelity), and mockup creation with AI-assisted workflows. While automation handles layout logic, our designers focus on pixel-perfect visual design and branding integration. The result? Faster delivery without compromising creativity or consistency.
Validate Products in New Markets
Know what users want before you build. We support your growth through localized market research, user persona development, and accessibility testing. Our insights help ensure you meet cultural expectations, technical constraints, and WCAG compliance from day one.
Eliminate UI & UX Silos with a Unified Approach
We don’t stop at design handoffs. Ciklum delivers complete solutions by aligning UX strategy, product strategy, and design systems with engineering. Our unified product designers handle both UI and UX – removing silos and accelerating time to market.
What our customers say
Our Approach
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01
Problem Framing & Product Discovery
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02
Conducting Research & Validation
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03
Finalizing UX & UI Strategy Design
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04
Running Visual & Interaction Design
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05
Integrating AI-Powered Tools & Testing
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06
Final Handoff & Post-Launch Support
Problem Framing & Product Discovery
Start by defining the right problem. We use our 8-step Product Discovery framework to explore your business context, conduct competitor analysis, and define user personas and user stories. This stage includes user interviews, surveys, and market research to validate whether your assumed challenges align with actual user needs.
Conducting Research & Validation
Before any design begins, we dive deeper into the data. Through a mix of quantitative and qualitative research, task analysis, and analytics review, we gather insight into how users interact with your product – or competitors'. We use methods like customer journey mapping, usability testing, and concept testing to shape early hypotheses and validate them fast.
Finalizing UX & UI Strategy Design
We translate insights into strategy. Our product designers blend UX strategy with UI thinking, crafting information architecture (IA), sitemaps, and user journey maps that support your product and brand goals. Every journey is wireframed and iterated through low- and high-fidelity prototypes to balance usability, performance, and consistency.
Running Visual & Interaction Design
With the structure in place, we move into visual design and interaction design (IxD). Our designers create UI kits, style guides, and design systems that ensure cohesion. We apply branding integration, build intuitive interfaces, and embed micro-interactions and animations to bring your experience to life – pixel by pixel.
Integrating AI-Powered Tools & Testing
We use tools like Uizard and Figma to speed up screen creation – reducing weeks of work to hours. Alongside automation, we run A/B testing, heuristic evaluations, performance testing, and accessibility testing to ensure the product is fast, inclusive, and compliant with WCAG and ADA standards.
Final Handoff & Post-Launch Support
Our teams don’t just design, they deliver. We work closely with engineering to turn designs into live interfaces, minimizing friction in handoff through shared tools like InVision and direct developer collaboration. We support implementation and iterate post-launch with user feedback, driving measurable improvements in conversion rates, user engagement, and customer satisfaction.
Custom Solutions For Your Industry
Banking & Financial Services
Create secure, scalable, data-driven financial solutions that power innovation and business growth.
Healthcare & Life Sciences
Deliver smarter, connected healthcare with AI & automation that improve outcomes, lower costs, and boost efficiency.
Hi-Tech Services
Enable Hi-Tech companies to scale faster and build impactful products through AI-driven engineering.
Retail & Consumer Goods
Build tech-driven, omnichannel experiences that win customers and drive business performance.
Travel & Hospitality
Create memorable customer experiences and digital products that take your travel business to new heights.
Automotive and Manufacturing
Reimagine mobility with AI and automation that optimize supply, uptime, and customer journeys.
Why Choose Ciklum for User Experience Services?
Shrink your timelines from weeks to days
Our AI-enhanced design tools accelerate wireframing, prototyping, and asset creation – without compromising quality. Designers focus on refinement while automation handles the heavy lifting, helping you launch faster and reduce cost without sacrificing creativity or control.
No Handoffs, No Delays
Design is only the beginning. We turn ideas into products with integrated teams that handle everything – from discovery to build, no separate UX and UI experts - we have Product Designers. That means no disconnects, no lost context, and faster time to market.
Customers Are Mobile First — So Are We
Ciklum prioritizes mobile-first design to ensure every experience works seamlessly on small screens, not just desktops. Avoid clunky layouts and broken flows with interfaces built to perform on every device.
Validated by Real Users
Before a single pixel is designed or line of code is written, we validate your product with the people who matter most — the users. Through real user testing and behavioral insights, we de-risk every decision and ensure your product is built to succeed.
Our locations
- Development Centers
- Sales Offices
- Europe
- South Asia
Lviv
120 Shevchenka St, Lviv, Ukraine, 79039
Kyiv
Horizont Park Office, 12 Amosova st., Kyiv, Ukraine, 03038
Dnipro
BC “Stupeni”, 15-A, Barykadna st., building 3, floor 11, Dnipro, Ukraine, 49000
Wrocław
MidPoint 71, Powstańców Śląskich 9/8th floor, 53-332 Wrocław, Poland
Gdansk
Jana z Kolna 11 , Gdańsk, Poland, 80-864
Zlín
CN Group CZ a.s., Vavrečkova 7074 (building OD 13, 3rd floor), 760 01 Zlín, Czech Republic
Hradec Králové
CN Group CZ a.s., Průmyslová 1294/27, 500 02 Hradec Králové, Czech Republic
Malaga
Calle Sebastián Souviron 3, 1ª Planta 29005, Málaga
Prague
Václavské náměstí 802/56Nové Město110 00 Praha 1
Bucharest
Spaces Campus 6, Campus 6.1 Building, Floors 1 & 2, 6L Iuliu Maniu Boulevard, District 6, Bucharest, Romania
Sofia
Floor 4, Office A, 2 Ivan Abadjiev Street, Sofia, 1784, Bulgaria
Bratislava
CN Group CZ a.s., organizačná zložka SK, Obchodná 2, 811 06 Bratislava, Slovakia
Chennai
CoWrks Office, Sterling Technopolis, 4th Floor, near Krishna Tennis Club, Perungudi, Chennai TAMIL_NADU 600096 India
Pune
M-Connect, 3rd Floor, Plot no (1+2), Bavdhan Khrud, Taluka-Mulshi, District-Pune-411021 India
Islamabad
2nd Floor in the One Express Way Plaza, Gulberg Green Entrance - Islamabad Expressway, Islamabad, Pakistan
- United Kingdom
- Americas
- Europe
- Middle East
London - Head Office
5th Floor Standon House, 21 Mansell Street, London, United Kingdom, E1 8AA
New York
Tribeca,99 Hudson Street, 5th Floor, Res Co-work03, 10013
Valencia
25350 Magic Mountain Pkwy, Valencia, CA 91355, USA
Toronto
Davisville Center, 1920 Yonge Street, 2nd Floor, Toronto, Ontario, M4S 3E2, Canada
Copenhagen
Hjørnekontoret, Ringager 4 A, floor 1, 24 Office # 4.1.1-17
Zurich
Regus, Seefeldstrasse 69, office 201, ResCowork01, Zurich, CH-8008, Switzerland
Munich
Ciklum AG, c/o Agendis Business Center, Konrad-Zuse-Platz 8, room 151, 81829
Tel Aviv
12 Floor WeWork ToHa Yigal Alon St 114 Tel Aviv-Yafo 6744320
Dubai
Ciklum Software Services LLC, 508-22, 508, Dusseldorf Business Point, Al Barsha1, Dubai, UAE
Success Stories
What our customers say
Achieved 30% Revenue Growth by Automating Property Listing and Auction System
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Advancing Telemedicine with Scalable DevSecOps and AI-Driven Automation
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Augmented Reality in Academia: An In-Depth Case Study on Educational Innovation
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Boosting Security and Efficiency with a Strategic Salesforce Split
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Delivering enterprise-wide efficiencies at Paysafe through Intelligent Automation
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Scaling to $750M: The Success of a Digital-First Car Marketplace
Learn MorePowered by our Incredible Partners
FAQs on UI UX Services
Ciklum customizes pricing based on the complexity, features, and timeline of your project. Whether we’re designing a new product or improving an existing one, we consider factors like user personas, UX strategy, feature prioritization, and platform scope. Instead of fixed packages, we focus on value – driving measurable outcomes like conversion rate optimization (CRO) and improved ROI of UX. We’ll provide a tailored estimate after a discovery consultation.
We structure timelines around your goals, project scope, and feedback cycles. A simple interface refresh might take a few weeks, while more involved work, like customer journey mapping, interaction design (IxD), and usability testing – can span a few months. With tools like Figma, Sketch, and AI-powered prototyping tools, we deliver efficiently without compromising on quality or insight.
We align success metrics with your business goals from the start. Whether it’s improved user engagement, reduced bounce rates, or higher conversion rates, we back every decision with data from analytics review, user feedback, and performance testing. We also run A/B testing, heuristic evaluations, and iterative design sprints to continuously optimize results and meet your specific KPIs.
Yes, we integrate seamlessly. Our design teams are used to working within established style guides, UI kits, and design systems to maintain consistent branding integration. Whether you’re using Figma, Adobe XD, or InVision, we collaborate directly with in-house or third-party developers to deliver responsive, build-ready designs that align with your tech stack and product roadmap.
We treat UX design as a collaboration. You’ll be involved in key phases – from early user interviews and market research to reviewing wireframes, prototypes, and high-fidelity mockups. We’ll align on your product strategy, walk you through information architecture (IA) and sitemap decisions, and gather feedback during usability testing. Your input is crucial – but we’ll guide the process end-to-end.