Reimagining the IT Service Desk with Intelligent Automation

On demand panel webinar

Sarah Topping
Conversational AI Lead, Ciklum
Adam Harrold
CEO, Humley
Tobias Gooney
Head of Product, Humley

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About this webinar

The last couple of years has presented IT teams with numerous challenges, from supporting remote teams to having to do more with less resources and budget. In this webinar global digital solutions company Ciklum and Innovative provider of Conversational AI, Humley will explore how IT teams can reimagine the service desk with Intelligent Automation to transform their processes.

This webinar is suited to:


  • IT teams looking to learn how to deploy service desks that not only provide more efficient and accurate processes but also improved experiences.

What you’ll learn

  • Challenges faced by IT teams in supporting their organisation.
  • How teams can deploy technology solutions - such as RPA and Conversational Assistants - to deliver efficiencies and time savings.